Bug 31424 - Anecdotal evidence of IE 8 problems

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Bug 31424 - Anecdotal evidence of IE 8 problems

Rob Lanphier-4
Hi everyone,

We need your help.  We have a number of reports on the various village
pumps, helpdesks, Twitter, and such that IE8 users are experiencing
crashes merely by visiting our site.  Here's the bug report:
https://bugzilla.wikimedia.org/show_bug.cgi?id=31424

Given the frequency and diversity of reports, there is almost
certainly something to this, even though we don't yet have a solid
repro case that a developer can actually use to fix this.

Here's what we need.  If you are actually seeing crashes, we would
love to know exact browser version (e.g. IE 8.0.7601.17514), exact
operating system version, all plugins installed and their exact
versions, and how much RAM your machine has.  Please report your
findings either in the bug report above, or if you're more comfortable
on-wiki, then here:
http://en.wikipedia.org/wiki/Wikipedia:Village_pump_%28technical%29#If_you_can_make_IE_crash_pretty_reliably_we_need_your_help.

Thanks!
Rob

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Re: Bug 31424 - Anecdotal evidence of IE 8 problems

Bob the Wikipedian
I can confirm this problem.

I opened up the freeware IETester, clicked "New IE8", navigated to "
wikipedia.com" (assuming the average user would make that mistake), and then
clicked "English", which was followed by the IE8 object closing and saying
"A tab has crashed for an unknown reason. You can reopen the tab by clicking
the "Reopen tab" button".

Closed the IE8 object, and opened a new one, this time navigating directly
to "en.wikipedia.org/wiki/main_page". This produced the crash as well.

New browser again, tried es.wikipedia.org. Loads perfectly.

New browser again, tried en.wiktionary.org. Fail.

The problem is unique to the English subdomains of Wikimedia websites. If
you wish to perform similar tests, download IETester for free.

I am running Windows 7 32-bit, typically use Firefox 7 or Aurora 9 (but have
IE9 installed) and performed all testing using IETester, opening a "New IE8"
tab for each test.

Hope this helps!
Bob the Wikipedian


Upon reopening the tab, there is no crash, however, even after navigating
back to the Wikipedia home page.

On Fri, Oct 7, 2011 at 12:40 PM, Rob Lanphier <[hidden email]> wrote:

> Hi everyone,
>
> We need your help.  We have a number of reports on the various village
> pumps, helpdesks, Twitter, and such that IE8 users are experiencing
> crashes merely by visiting our site.  Here's the bug report:
> https://bugzilla.wikimedia.org/show_bug.cgi?id=31424
>
> Given the frequency and diversity of reports, there is almost
> certainly something to this, even though we don't yet have a solid
> repro case that a developer can actually use to fix this.
>
> Here's what we need.  If you are actually seeing crashes, we would
> love to know exact browser version (e.g. IE 8.0.7601.17514), exact
> operating system version, all plugins installed and their exact
> versions, and how much RAM your machine has.  Please report your
> findings either in the bug report above, or if you're more comfortable
> on-wiki, then here:
>
> http://en.wikipedia.org/wiki/Wikipedia:Village_pump_%28technical%29#If_you_can_make_IE_crash_pretty_reliably_we_need_your_help
> .
>
> Thanks!
> Rob
>
> _______________________________________________
> WikiEN-l mailing list
> [hidden email]
> To unsubscribe from this mailing list, visit:
> https://lists.wikimedia.org/mailman/listinfo/wikien-l
>
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