Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

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Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Andre Klapper-2
bugzilla.wikimedia.org is operational again and is now running the
latest stable version (4.2.4, before was 4.0.9).

Big thanks to Daniel Zahn from the ops team for upgrading!
All fame belongs to him!

I've done some quick testing, and to my surprise stuff like "Weekly bug
summary" did not break.
However, if you see new issues and problems please file a ticket:
http://bugzilla.wikimedia.org/enter_bug.cgi?product=Wikimedia&component=Bugzilla

The only (potential) regression is that we did not apply previous
changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
watchers are CCs so we can use their prefs to for instance ignore
CC-only mails."

New features and improvements of this Bugzilla version:
http://www.bugzilla.org/releases/4.2.4/release-notes.html#v42_feat

Happy bug reporting!

andre
--
Andre Klapper | Wikimedia Bugwrangler
http://blogs.gnome.org/aklapper/



--
Andre Klapper | Wikimedia Bugwrangler
http://blogs.gnome.org/aklapper/


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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Chad
On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]> wrote:
> The only (potential) regression is that we did not apply previous
> changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
> watchers are CCs so we can use their prefs to for instance ignore
> CC-only mails."
>

Is there a reason for this? We had this hack in place to keep BZ
from spamming IRC/wikibugs-l when only the CC list changes...

-Chad

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Andre Klapper-2
On Tue, 2012-12-04 at 14:53 -0500, Chad wrote:
> On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]> wrote:
> > The only (potential) regression is that we did not apply previous
> > changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
> > watchers are CCs so we can use their prefs to for instance ignore
> > CC-only mails."
> >
>
> Is there a reason for this? We had this hack in place to keep BZ
> from spamming IRC/wikibugs-l when only the CC list changes...

The diff didn't apply cleanly, IIRC.
We could probably give it a try again in the next days.

andre
--
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http://blogs.gnome.org/aklapper/


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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Chad
In reply to this post by Andre Klapper-2
On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]> wrote:
> bugzilla.wikimedia.org is operational again and is now running the
> latest stable version (4.2.4, before was 4.0.9).
>

There's been some idle grumbling (myself included) that the new
default of HTML e-mails is kind of yucky and people preferred the
plaintext. Do others have thoughts? Should we turn the default
back?

-Chad

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Siebrand Mazeland (WMF)
On Wed, Dec 5, 2012 at 8:53 PM, Chad <[hidden email]> wrote:

> On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]>
> wrote:
> > bugzilla.wikimedia.org is operational again and is now running the
> > latest stable version (4.2.4, before was 4.0.9).
> >
>
> There's been some idle grumbling (myself included) that the new
> default of HTML e-mails is kind of yucky and people preferred the
> plaintext. Do others have thoughts? Should we turn the default
> back?


I like that I can finally see what changed. I couldn't see that on my iOS
mail apps. Now I can. So I like that part.

I'd like to see the order of the fields optimized, but that's nothing
critical.

Cheers!

--
Siebrand Mazeland
Product Manager Language Engineering
Wikimedia Foundation

M: +31 6 50 69 1239
Skype: siebrand

Support Free Knowledge: http://wikimediafoundation.org/wiki/Donate
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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Brion Vibber
In reply to this post by Chad
On Wed, Dec 5, 2012 at 11:53 AM, Chad <[hidden email]> wrote:

> On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]>
> wrote:
> > bugzilla.wikimedia.org is operational again and is now running the
> > latest stable version (4.2.4, before was 4.0.9).
> >
>
> There's been some idle grumbling (myself included) that the new
> default of HTML e-mails is kind of yucky and people preferred the
> plaintext. Do others have thoughts? Should we turn the default
> back?
>

I say leave it, let's join the 21st century with links in our emails. :)

Looks like folks can switch their own preferences on/off for this if they
want it changed:
https://bugzilla.wikimedia.org/userprefs.cgi?tab=settings "Preferred email
format"

-- brion
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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Željko Filipin
In reply to this post by Chad
On Wed, Dec 5, 2012 at 8:53 PM, Chad <[hidden email]> wrote:

> There's been some idle grumbling (myself included) that the new
> default of HTML e-mails is kind of yucky and people preferred the
> plaintext. Do others have thoughts? Should we turn the default
> back?
>

I prefer HTML mails.

Željko
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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Sumana Harihareswara-2
In reply to this post by Andre Klapper-2
On 12/04/2012 11:44 AM, Andre Klapper wrote:
> bugzilla.wikimedia.org is operational again and is now running the
> latest stable version (4.2.4, before was 4.0.9).
>
> Big thanks to Daniel Zahn from the ops team for upgrading!
> All fame belongs to him!

Much appreciation to Andre and to Daniel for their many hours of work on
this, and on their previous security upgrade of Bugzilla.

> I've done some quick testing, and to my surprise stuff like "Weekly bug
> summary" did not break.
> However, if you see new issues and problems please file a ticket:
> http://bugzilla.wikimedia.org/enter_bug.cgi?product=Wikimedia&component=Bugzilla
>
> The only (potential) regression is that we did not apply previous
> changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
> watchers are CCs so we can use their prefs to for instance ignore
> CC-only mails."
>
> New features and improvements of this Bugzilla version:
> http://www.bugzilla.org/releases/4.2.4/release-notes.html#v42_feat
>
> Happy bug reporting!
>
> andre

I want to emphasize a few of the improvements that I especially love,
from those release notes:
* Displaying a bug with many dependencies is now much faster.
* After you edit a bug, the URL is automatically changed to show_bug.cgi
instead of process_bug.cgi or the like.
* User autocompletion is faster (like when you add a cc).
* Most changes made by BZ admins are now logged to the database, in the
audit_log table.
* We can disable older components, versions and milestones.

And we get more customizability to generally improve the look, feel, and
workflow of Bugzilla.  So, thanks for pushing this, Daniel and Andre!

--
Sumana Harihareswara
Engineering Community Manager
Wikimedia Foundation

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Antoine Musso-3
In reply to this post by Chad
Le 05/12/12 20:53, Chad a écrit :
> There's been some idle grumbling (myself included) that the new
> default of HTML e-mails is kind of yucky and people preferred the
> plaintext. Do others have thoughts? Should we turn the default
> back?

I would leave HTML mails to be the default.  I hate them myself but
given them a try for a few days see how my brain adapt :-]

As other said, one can revert back to plain text in its user preferences.

--
Antoine "hashar" Musso


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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Antoine Musso-3
In reply to this post by Sumana Harihareswara-2
Le 05/12/12 21:56, Sumana Harihareswara a écrit :
> * After you edit a bug, the URL is automatically changed to show_bug.cgi
> instead of process_bug.cgi or the like.

I have been hit by that one almost daily for a few years now.
Congratulations on the upgrade :)

--
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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Jon Robson
In reply to this post by Sumana Harihareswara-2
This is long overdue and kudos to all involved.
I'm already noticing the more useful side effects such as the url
change, performance and the better formatted emails

On Wed, Dec 5, 2012 at 12:56 PM, Sumana Harihareswara
<[hidden email]> wrote:

> On 12/04/2012 11:44 AM, Andre Klapper wrote:
>> bugzilla.wikimedia.org is operational again and is now running the
>> latest stable version (4.2.4, before was 4.0.9).
>>
>> Big thanks to Daniel Zahn from the ops team for upgrading!
>> All fame belongs to him!
>
> Much appreciation to Andre and to Daniel for their many hours of work on
> this, and on their previous security upgrade of Bugzilla.
>
>> I've done some quick testing, and to my surprise stuff like "Weekly bug
>> summary" did not break.
>> However, if you see new issues and problems please file a ticket:
>> http://bugzilla.wikimedia.org/enter_bug.cgi?product=Wikimedia&component=Bugzilla
>>
>> The only (potential) regression is that we did not apply previous
>> changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
>> watchers are CCs so we can use their prefs to for instance ignore
>> CC-only mails."
>>
>> New features and improvements of this Bugzilla version:
>> http://www.bugzilla.org/releases/4.2.4/release-notes.html#v42_feat
>>
>> Happy bug reporting!
>>
>> andre
>
> I want to emphasize a few of the improvements that I especially love,
> from those release notes:
> * Displaying a bug with many dependencies is now much faster.
> * After you edit a bug, the URL is automatically changed to show_bug.cgi
> instead of process_bug.cgi or the like.
> * User autocompletion is faster (like when you add a cc).
> * Most changes made by BZ admins are now logged to the database, in the
> audit_log table.
> * We can disable older components, versions and milestones.
>
> And we get more customizability to generally improve the look, feel, and
> workflow of Bugzilla.  So, thanks for pushing this, Daniel and Andre!
>
> --
> Sumana Harihareswara
> Engineering Community Manager
> Wikimedia Foundation
>
> _______________________________________________
> Wikitech-l mailing list
> [hidden email]
> https://lists.wikimedia.org/mailman/listinfo/wikitech-l



--
Jon Robson
http://jonrobson.me.uk
@rakugojon

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Sébastien Santoro
On Wed, Dec 5, 2012 at 10:45 PM, Jon Robson <[hidden email]> wrote:

> This is long overdue and kudos to all involved.
> I'm already noticing the more useful side effects such as the url
> change, performance and the better formatted emails
>
> On Wed, Dec 5, 2012 at 12:56 PM, Sumana Harihareswara
> <[hidden email]> wrote:
>> On 12/04/2012 11:44 AM, Andre Klapper wrote:
>>> bugzilla.wikimedia.org is operational again and is now running the
>>> latest stable version (4.2.4, before was 4.0.9).
>>>
>>> Big thanks to Daniel Zahn from the ops team for upgrading!
>>> All fame belongs to him!
>>
>> Much appreciation to Andre and to Daniel for their many hours of work on
>> this, and on their previous security upgrade of Bugzilla.
>>
>>> I've done some quick testing, and to my surprise stuff like "Weekly bug
>>> summary" did not break.
>>> However, if you see new issues and problems please file a ticket:
>>> http://bugzilla.wikimedia.org/enter_bug.cgi?product=Wikimedia&component=Bugzilla
>>>
>>> The only (potential) regression is that we did not apply previous
>>> changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
>>> watchers are CCs so we can use their prefs to for instance ignore
>>> CC-only mails."
>>>
>>> New features and improvements of this Bugzilla version:
>>> http://www.bugzilla.org/releases/4.2.4/release-notes.html#v42_feat
>>>
>>> Happy bug reporting!
>>>
>>> andre
>>
>> I want to emphasize a few of the improvements that I especially love,
>> from those release notes:
>> * Displaying a bug with many dependencies is now much faster.
>> * After you edit a bug, the URL is automatically changed to show_bug.cgi
>> instead of process_bug.cgi or the like.
>> * User autocompletion is faster (like when you add a cc).
>> * Most changes made by BZ admins are now logged to the database, in the
>> audit_log table.
>> * We can disable older components, versions and milestones.
>>
>> And we get more customizability to generally improve the look, feel, and
>> workflow of Bugzilla.  So, thanks for pushing this, Daniel and Andre!

Hello,

I didn't see this thread before. Thank you Daniel for the update.

After several days, I can confirm that eases the daily use.

Small functionalities like "Take" instead to set himself as assignee.

About the HTML mails, I like them, it's easier to scan what changed
than the previous format.

--
Best Regards,
Sébastien Santoro aka Dereckson

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Chad
In reply to this post by Brion Vibber
On Wed, Dec 5, 2012 at 2:57 PM, Brion Vibber <[hidden email]> wrote:

> On Wed, Dec 5, 2012 at 11:53 AM, Chad <[hidden email]> wrote:
>
>> On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]>
>> wrote:
>> > bugzilla.wikimedia.org is operational again and is now running the
>> > latest stable version (4.2.4, before was 4.0.9).
>> >
>>
>> There's been some idle grumbling (myself included) that the new
>> default of HTML e-mails is kind of yucky and people preferred the
>> plaintext. Do others have thoughts? Should we turn the default
>> back?
>>
>
> I say leave it, let's join the 21st century with links in our emails. :)
>
> Looks like folks can switch their own preferences on/off for this if they
> want it changed:
> https://bugzilla.wikimedia.org/userprefs.cgi?tab=settings "Preferred email
> format"
>

Bah, plaintext 4 ever ;-)

Seems I'm outnumbered on this. I've already changed my preferences,
so it's not a big deal.

-Chad

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Marco Fleckinger-2


On 06/12/12 18:06, Chad wrote:
> On Wed, Dec 5, 2012 at 2:57 PM, Brion Vibber<[hidden email]>  wrote:
>> On Wed, Dec 5, 2012 at 11:53 AM, Chad<[hidden email]>  wrote:
>>> On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper<[hidden email]>
>>> wrote:
>
> Bah, plaintext 4 ever ;-)
>
Everything else is nonsense with K9 on Android.

> Seems I'm outnumbered on this. I've already changed my preferences,
> so it's not a big deal.
>
+1

Cheers

Marco

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Andre Klapper-2
In reply to this post by Andre Klapper-2
On Wed, 2012-12-05 at 00:29 +0100, Andre Klapper wrote:
> On Tue, 2012-12-04 at 14:53 -0500, Chad wrote:
> > On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]> wrote:
> > > The only (potential) regression is that we did not apply previous
> > > changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
> > > watchers are CCs so we can use their prefs to for instance ignore
> > > CC-only mails."
> >
> > Is there a reason for this? We had this hack in place to keep BZ
> > from spamming IRC/wikibugs-l when only the CC list changes...

So the aim of the patch was to completely omit bugmail in case of CC
list only changes, in order to make IRC + wikibugs-l@ less noisy?

1) I assume this silently broke "The CC field changes" settings on
https://bugzilla.wikimedia.org/userprefs.cgi?tab=email for everybody in
the past. "Assume" because my time machine back to 4.0.9 is broken.
2) wikibugs-l@ is also set as "globalwatchers" ("who should receive a
copy of every notification mail Bugzilla sends").
After the Bugzilla upgrade wikibugs-l@ *finally* works reliably for me
and seems to send ALL bugmail.
Before I didn't receive bugmail anymore after wikibugs-l@ got removed as
assignee of a report && when wikibugs-l@ was not listed either as
default CC of the corresponding component (test example: bug 42226).

These might be related [or not] to dropping the hack.

In any case, I'd like to challenge reapplying this patch, because:

1) Don't set wikibugs-l@ as globalwatchers if you don't want it to
receive all bugmail about all changes.
2) If you want a certain account to not receive email in case of
changing X in Bugzilla, edit the accounts's "when to send mail" settings
in Bugzilla to not to send bugmail in case of only changing X.
Obviously this interferes with 1) currently.


andre
--
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http://blogs.gnome.org/aklapper/


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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

K. Peachey-2
On Sat, Dec 8, 2012 at 12:29 AM, Andre Klapper <[hidden email]> wrote:

> So the aim of the patch was to completely omit bugmail in case of CC
> list only changes, in order to make IRC + wikibugs-l@ less noisy?
>
> ...
>
> In any case, I'd like to challenge reapplying this patch, because:
>
> 1) Don't set wikibugs-l@ as globalwatchers if you don't want it to
> receive all bugmail about all changes.
> 2) If you want a certain account to not receive email in case of
> changing X in Bugzilla, edit the accounts's "when to send mail" settings
> in Bugzilla to not to send bugmail in case of only changing X.
> Obviously this interferes with 1) currently.

Wikibugs-l is for technical people that follow it for the bug
information, not for "Joe Blogs [added/removed] himself from CC" and
CCing doesn't provide any information that is needed for that list,
That is why its hacked out. Wikibugs not receiving it is a bonus since
it just reads the wikibugs email list and spits it out.

Global watcher is the best option for what we want, Because it always
covers the bugs and the only other option really is rely on wikibugs-l
being added to the cc list which wasn't a reliable method at all (was
used before GW was enabled/present).

Can you propose a better option for this than defaulting the cc'er as wikibugs?

I doub't there are that that many people that want the wikibugs-l list
to receive a copy of every single change (Eg: cc changes) to the bug,
But that is probably a discussion for another thread.

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Chad
In reply to this post by Andre Klapper-2
On Fri, Dec 7, 2012 at 9:29 AM, Andre Klapper <[hidden email]> wrote:

> On Wed, 2012-12-05 at 00:29 +0100, Andre Klapper wrote:
>> On Tue, 2012-12-04 at 14:53 -0500, Chad wrote:
>> > On Tue, Dec 4, 2012 at 2:44 PM, Andre Klapper <[hidden email]> wrote:
>> > > The only (potential) regression is that we did not apply previous
>> > > changes to Bugmail.pm, described as "Wikimedia Hack! Pretend global
>> > > watchers are CCs so we can use their prefs to for instance ignore
>> > > CC-only mails."
>> >
>> > Is there a reason for this? We had this hack in place to keep BZ
>> > from spamming IRC/wikibugs-l when only the CC list changes...
>
> So the aim of the patch was to completely omit bugmail in case of CC
> list only changes, in order to make IRC + wikibugs-l@ less noisy?
>
> 1) I assume this silently broke "The CC field changes" settings on
> https://bugzilla.wikimedia.org/userprefs.cgi?tab=email for everybody in
> the past. "Assume" because my time machine back to 4.0.9 is broken.
> 2) wikibugs-l@ is also set as "globalwatchers" ("who should receive a
> copy of every notification mail Bugzilla sends").
> After the Bugzilla upgrade wikibugs-l@ *finally* works reliably for me
> and seems to send ALL bugmail.
> Before I didn't receive bugmail anymore after wikibugs-l@ got removed as
> assignee of a report && when wikibugs-l@ was not listed either as
> default CC of the corresponding component (test example: bug 42226).
>

I don't know how your preferences were configured, but our hack
has worked as expected for years. The logic only happens to
@watchers[0], and all it does is set the default CC param for the
global watch user. No actual user preferences should be changed.

-Chad

[0] https://gerrit.wikimedia.org/r/gitweb?p=wikimedia/bugzilla/modifications.git;a=blob;f=bugzilla-4.0/Bugzilla/BugMail.pm;h=28f378ba80c7bbc91fe29b47e0ae0eb862e900b9;hb=99319f78d16bc15ef5bfa63135a95df5a102739d#l366

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Chad
In reply to this post by K. Peachey-2
On Fri, Dec 7, 2012 at 2:50 PM, K. Peachey <[hidden email]> wrote:

> On Sat, Dec 8, 2012 at 12:29 AM, Andre Klapper <[hidden email]> wrote:
>> So the aim of the patch was to completely omit bugmail in case of CC
>> list only changes, in order to make IRC + wikibugs-l@ less noisy?
>>
>> ...
>>
>> In any case, I'd like to challenge reapplying this patch, because:
>>
>> 1) Don't set wikibugs-l@ as globalwatchers if you don't want it to
>> receive all bugmail about all changes.
>> 2) If you want a certain account to not receive email in case of
>> changing X in Bugzilla, edit the accounts's "when to send mail" settings
>> in Bugzilla to not to send bugmail in case of only changing X.
>> Obviously this interferes with 1) currently.
>
> Wikibugs-l is for technical people that follow it for the bug
> information, not for "Joe Blogs [added/removed] himself from CC" and
> CCing doesn't provide any information that is needed for that list,
> That is why its hacked out. Wikibugs not receiving it is a bonus since
> it just reads the wikibugs email list and spits it out.
>
> Global watcher is the best option for what we want, Because it always
> covers the bugs and the only other option really is rely on wikibugs-l
> being added to the cc list which wasn't a reliable method at all (was
> used before GW was enabled/present).
>
> Can you propose a better option for this than defaulting the cc'er as wikibugs?
>
> I doub't there are that that many people that want the wikibugs-l list
> to receive a copy of every single change (Eg: cc changes) to the bug,
> But that is probably a discussion for another thread.
>

This. We've had this working for years as-is, and I don't
see any consensus to change it (as long as it's continuing
to work as expected).

-Chad

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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Andre Klapper-2
In reply to this post by K. Peachey-2
On Sat, 2012-12-08 at 05:50 +1000, K. Peachey wrote:
> Can you propose a better option for this than defaulting the cc'er as
> wikibugs?
>
> I doub't there are that that many people that want the wikibugs-l list
> to receive a copy of every single change (Eg: cc changes) to the bug,
> But that is probably a discussion for another thread.

There are two people watching wikibugs-l@: Quim Gil and I.
So I'll likely set up an account like "[hidden email]" and
set it as "globalwatcher" tomorrow. Then Quim and I can subscribe to it
to drown in bugmail, and you can use wikitech-l@ as usual.

andre
--
Andre Klapper | Wikimedia Bugwrangler
http://blogs.gnome.org/aklapper/


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Re: Bugzilla upgrade [was: bugzilla.wikimedia.org downtime: Now.]

Quim Gil-2
On 12/10/2012 05:09 AM, Andre Klapper wrote:
> There are two people watching wikibugs-l@: Quim Gil and I.

fwiw I stopped watching wikibugs-l@ this weekend, after coming up with a
saved search showing exactly what I'm looking for.


--
Quim Gil
Technical Contributor Coordinator @ Wikimedia Foundation
http://www.mediawiki.org/wiki/User:Qgil

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