Fwd: Results from 2018 global Wikimedia survey are published!

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Fwd: Results from 2018 global Wikimedia survey are published!

Sydney Poore
From: Sydney Poore <[hidden email]>
To: Pine W <[hidden email]>
Cc: [hidden email]
Bcc:
Date: Mon, 17 Sep 2018 10:25:39 -0400
Subject: Re: [Wiki-research-l] Results from 2018 global Wikimedia survey
are published!
Hello Pine,

Thanks for asking. I always will take the opportunity when given the chance
to talk about the work that the Community health initiative, Trust &
Safety, Legal, Research, Anti-Harassment Tools teams are doing around
community health. :-)

The work on Community health done by these teams is reflected in the
Foundation's Annual Plan. Much of the work on community health is mentioned
in the Community health CDP.1

But because community health is a large topic, other teams across the
Foundation collaborate with these teams and also do work themselves
directly or indirectly addressing community health. The CE Insights survey
is a good example of that!  Also, recently there was an Inspire Campaign
about how to measure community health
<https://meta.wikimedia.org/wiki/Grants:IdeaLab/Inspire> run by Community
Resources team. 2

Speaking more directly to your comments, the Community health initiative
has identified areas of focus that are related to the topics you mention.

For example, early this fiscal year, a main focus is "Contributors and
administrators are equipped with tools to make timely, informed decisions
when harassment occurs." This builds on the work Antti-Harassment tools
team began last year on the User Interaction Timeline tool and changes to
Special:Block that add the ability for admins to do Partial blocks instead
of site wide blocks.

There is an on going discussion
<https://meta.wikimedia.org/wiki/Talk:Community_health_initiative/Per-user_page,_namespace,_and_upload_blocking>with
the community about how to design the new functionality into the tool.
Currently this is a discussion about the best method to log partial blocks
and the third set of designs are available for community feedback.3  Within
the next week a discussion is going to start on Meta about how to measure
the effectiveness of blocks. This will involve be both a long term and
short term research projects with potentially many opportunities for
collaboration. Look for upcoming announcements for more information.

Another focus early this year is working with the community to develop a
Community Health Metrics kit that will allow communities to measure
quantitative data and satisfaction levels over time, and identify areas for
improvement. There is a consultation starting today
<https://meta.wikimedia.org/wiki/Community_health_initiative/Metrics_kit>.4 Joe
Sutherland is the lead on the project and will be making the announcements.

We welcome comments and questions here, on wiki, and by private email about
the work that is underway or in planning.

Warm regards,
Sydney

1
https://meta.wikimedia.org/wiki/Community_health_initiative/Annual_plan_FY18-19
2 https://meta.wikimedia.org/wiki/Grants:IdeaLab/Inspire
3
https://meta.wikimedia.org/wiki/Talk:Community_health_initiative/Per-user_page,_namespace,_and_upload_blocking
4 https://meta.wikimedia.org/wiki/Community_health_initiative/Metrics_kit




On Sat, Sep 15, 2018 at 2:25 PM Pine W <[hidden email]> wrote:

> Hi Edward, I'm surprised that this thread only appears in my email under
> Research-l, but I can see in the WMF mail archives that you sent the email
> to other lists also. I wonder if that happened because you used bcc. Maybe
> there is a bug in Gmail. On the topic of diversity research, thanks for the
> link to the team reports. I'll put those on my list of things that would be
> good to browse.
>
> Regarding the topic of harassment that the person with the email
> "80hnhtv4agou" raised, I think that it's good to ask what more could and
> should be done. My view is that WMF shouldn't be directly intervening in
> community activities, but WMF support for community self-governance is
> welcome with actions such as developing better moderation tools and
> providing financial support to affiliates and community members who want to
> develop evidence-based training modules. Sydney Poore is on the
> Anti-Harrassment Tools team and I'm pinging her here to invite her to add
> any comments that she has.
>
> Pine
> ( https://meta.wikimedia.org/wiki/User:Pine )
>
>
> On Sat, Sep 15, 2018 at 5:45 PM Edward Galvez <[hidden email]>
> wrote:
>
>> Thanks for your note Pine. I believe I have already shared this on
>> Wikimedia-l; I haven't shared to Announce, so I can do that.
>>
>> "Diversity" is multifaceted. I think that some areas offer some hope (e.g.
>> program organizers & affiliate organizers have higher proportion of women
>> and geographic representation), others I am not uncertain whether we put a
>> lot of attention (Education & Age), and in others we are seeing little
>> progress (gender on the projects). And perhaps some aren't even on our
>> radar. I think many teams are still working to understand what are the
>> problems and possible levers that can help us to bring change to these
>> measures.  Some of those teams include Contributors/Audiences team,
>> Anti-Harassment Tools, Trust & Safety and Community Resources. Each of
>> these teams bringing their own strengths and angles to the problem. I
>> invite you to read the team reports
>> <
>> https://meta.wikimedia.org/wiki/Community_Engagement_Insights/2018_Report/Team_Reports
>> >
>> .
>>
>> The research team is also working on finding a way to capture demographic
>> data as well this year. While we gather this data through CE Insights it
>> is
>> not the most optimal way to measure demographic data. There was also the
>> recent email by Erik Zachte about language diversity (Email subject:
>> "Wikipedias, participation per language") Always to good to start to
>> measure what you want to change.
>>
>> I also invite you (and perhaps everyone on this list) to reflect on: what
>> numbers are most concerning for you related to diversity? What could you
>> do
>> to improve diversity on the projects? And decide how you would like to
>> take
>> action.
>>
>> Hope this helps!
>> Edward
>>
>>
>> On Fri, Sep 14, 2018 at 8:53 PM Pine W <[hidden email]> wrote:
>>
>> > Hi Edward,
>> >
>> > Thanks for this publication. This research is likely to be of interest
>> to
>> > the WikimediaAnnounce-l (and by extension, Wikimedia-l) and Wikitech-l
>> > subscribers, so I suggest that you cross-post this publication to those
>> > lists.
>> >
>> > After reading this report, I have a question which may be challenging to
>> > answer: what should we do to improve our diversity? Many of us, inside
>> and
>> > outside of WMF, have wanted to see progress on diversity metrics for
>> years,
>> > and I get the impression that while significant attention and resources
>> are
>> > being given to diversity, our progress has been disappointing. Perhaps
>> > that's a subject that can be discussed further during the video
>> > presentation, but I'd also be interested in hearing your comments here
>> on
>> > Research-l.
>> >
>> > Have a good weekend,
>> >
>> > Pine
>> > ( https://meta.wikimedia.org/wiki/User:Pine )
>> >
>> >
>> > On Thu, Sep 13, 2018 at 11:07 PM Edward Galvez <[hidden email]>
>> > wrote:
>> >
>> > > Hi everyone,
>> > >
>> > > I'm excited to share that our annual survey about Wikimedia
>> communities
>> > is
>> > > now published!
>> > >
>> > > This survey included 170 questions and reaches over 4,000 community
>> > > members across
>> > > four audiences: Contributors, Affiliate organizers, Program
>> Organizers,
>> > and
>> > > Volunteer Developers. This survey helps us hear from the experience of
>> > > Wikimedians from across the movement so that teams are able to use
>> > > community feedback in their planning and their work. This survey also
>> > helps
>> > > us learn about long term changes in communities, such as community
>> health
>> > > or demographics.
>> > >
>> > > The report is available on meta:
>> > >
>> >
>> https://meta.wikimedia.org/wiki/Community_Engagement_Insights/2018_Report
>> > >
>> > > For this survey, we worked with 11 teams to develop the questions.
>> Once
>> > the
>> > > results were analyzed, we spent time with each team to help them
>> > understand
>> > > their results. Most teams have already identified how they will use
>> the
>> > > results to help improve their work to support you.
>> > >
>> > > The report could be useful for your work in the Wikimedia movement as
>> > well!
>> > > What are you learning from the data? Take some time to read the report
>> > and
>> > > share your feedback on the talk pages. We have also published a blog
>> that
>> > > you can read.[1]
>> > >
>> > > We are hosting a livestream presentation[2] on September 20 at 1600
>> UTC.
>> > > Hope to see you there!
>> > >
>> > > Feel free to email me directly with any questions.
>> > >
>> > > All the best,
>> > > Edward
>> > >
>> > >
>> > > [1]
>> > >
>> > >
>> >
>> https://wikimediafoundation.org/2018/09/13/what-we-learned-surveying-4000-community-members/
>> > > [2] https://www.youtube.com/watch?v=qGQtWFP9Cjc
>> > >
>> > >
>> > > --
>> > > Edward Galvez
>> > > Evaluation Strategist, Surveys
>> > > Learning & Evaluation
>> > > Community Engagement
>> > > Wikimedia Foundation
>> > >
>> > > --
>> > > Edward Galvez
>> > > Evaluation Strategist, Surveys
>> > > Learning & Evaluation
>> > > Community Engagement
>> > > Wikimedia Foundation
>> > > _______________________________________________
>> > > Wiki-research-l mailing list
>> > > [hidden email]
>> > > https://lists.wikimedia.org/mailman/listinfo/wiki-research-l
>> > >
>> > _______________________________________________
>> > Wiki-research-l mailing list
>> > [hidden email]
>> > https://lists.wikimedia.org/mailman/listinfo/wiki-research-l
>> >
>>
>>
>> --
>> Edward Galvez
>> Evaluation Strategist, Surveys
>> Learning & Evaluation
>> Community Engagement
>> Wikimedia Foundation
>> _______________________________________________
>> Wiki-research-l mailing list
>> [hidden email]
>> https://lists.wikimedia.org/mailman/listinfo/wiki-research-l
>>
>

--
Sydney Poore
Trust and Safety Specialist
Wikimedia Foundation
Trust and Safety team;
Anti-harassment tools team


--
Sydney Poore
Trust and Safety Specialist
Wikimedia Foundation
Trust and Safety team;
Anti-harassment tools team
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