Production Excellence (December 2019)

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Production Excellence (December 2019)

Krinkle
Read on Phabricator at https://phabricator.wikimedia.org/phame/post/view/179
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How’d we do in our strive for operational excellence in November and
December? Read on to find out!

## 📊 Month in numbers

* 0 documented incidents in November, 5 incidents in December. [1]
* 17 new Wikimedia-prod-error reports. [2]
* 23 Wikimedia-prod-error reports closed. [3]
* 190 currently open Wikimedia-prod-error reports in total. [4]

November had zero reported incidents. Prior to this, the last month with no
documented incidents was December 2017. To read about past incidents and
unresolved actionables; check <
https://wikitech.wikimedia.org/wiki/Incident_documentation#2019>.

Explore Wikimedia incident graphs (interactive) at <
https://codepen.io/Krinkle/full/wbYMZK>.

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## *️⃣ Many dots, do not a query make!

David Causse investigated a flood of exceptions from SpecialSearch […].

Read the story at <https://phabricator.wikimedia.org/phame/post/view/179>.

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## 📉  Outstanding reports

Take a look at the workboard and look for tasks that might need your help.
The workboard lists error reports, grouped by the month in which they were
first observed.

→  https://phabricator.wikimedia.org/tag/wikimedia-production-error/

Breakdown of recent months (past two weeks not included):

* March: 3 of 10 reports left. (unchanged). ⚠️
* April: Three reports closed, 6 of 14 left.
* May: (All clear!)
* June: Three reports closed. 6 of 11 left (unchanged). ⚠️
* July: One report closed, 12 of 18 left.
* August: Two reports closed, 4 of 14 left.
* September: One report closed, with 9 of 12 left.
* October: Four reports closed, 8 of 12 left.
* November: 5 new reports survived the month of November.
* December: 9 new reports survived the month of December.

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# 🎉 Thanks!

Thank you to everyone who helped by reporting, investigating, or resolving
problems in Wikimedia production.

Until next time,

– Timo Tijhof

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Footnotes:

[1] Incidents. –
https://wikitech.wikimedia.org/wiki/Incident_documentation#2019

[2] Tasks created. –
https://phabricator.wikimedia.org/maniphest/query/AFDaPqjd5PTe/#R

[3] Tasks closed. –
https://phabricator.wikimedia.org/maniphest/query/YkIxmhRvEZ8R/#R

[4] Open tasks. –
https://phabricator.wikimedia.org/maniphest/query/47MGY8BUDvRD/#R
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