Update on page issues on mobile web

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Update on page issues on mobile web

Chris Koerner-2
Hi everyone.

The Readers web team has recently begun working on exposing issue
templates on the mobile website. [0] Currently, details about issues
with page content are generally hidden on the mobile website. This
leaves readers unaware of the reliability of the pages they are
reading. The goal of this project is to improve awareness of
particular issues within an article on the mobile web. We will do this
by changing the visual styling of page issues.

So far, we have drafted a proposal on the design and implementation of
the project. [1] We were also able to run user testing on the proposed
designs. [2] The tests so far have positive results. Here is a quick
summary of what we learned:

* The new treatment increases awareness of page issues among
participants. This is true particularly when they are in a more
evaluative/critical mode.
* Page issues make sense to readers and they understand how they work
* Readers care about page issues and consider them important
* Readers had overwhelmingly positive sentiments towards Wikipedia
associated with learning about page issues

Our next step would be to start implementing these changes. We wanted
to reach out to you for any concerns, thoughts, and suggestions you
might have before beginning development. Please visit the project page
where we have more information and mockups of how this may look. [1]
Please leave feedback on the talk page. [3]

[0] https://www.mediawiki.org/wiki/Reading/Web/Team
[1] https://www.mediawiki.org/wiki/Reading/Web/Projects/Mobile_Page_Issues
[2] https://www.mediawiki.org/wiki/Reading/Web/Projects/Mobile_Page_Issues/Research_Results
[3] https://www.mediawiki.org/wiki/Talk:Reading/Web/Projects/Mobile_Page_Issues

Yours,
Chris Koerner
Community Liaison
Wikimedia Foundation

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