[Wikimedia-l] New tutorial video on submitting media via OTRS + request for help

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[Wikimedia-l] New tutorial video on submitting media via OTRS + request for help

Asaf Bartov-2
Hello.

We have released a comprehensive tutorial video -- as one medium-length
video and as several shorter clips -- aimed at helping non-Wikimedians
submit media to Wikimedia Commons via OTRS.

This video is the result of a pilot project within the framework of
the Community
Capacity Development <https://meta.wikimedia.org/wiki/CCD>[1] program at
the Wikimedia Foundation. It was led by Asaf Bartov
<https://meta.wikimedia.org/wiki/User:Asaf_(WMF)>[2], from the Community
Development team, with the active involvement of an advisory committee made
up of experienced OTRS and Commons volunteers. The script development and
video production were done by contractor Victor Grigas
<https://meta.wikimedia.org/wiki/User:VGrigas_(WMF)>[3], and reviewed by
the advisory committee.

The video is intended to be useful to OTRS agents, Commons volunteers, and
Wikipedia volunteers in various languages, for helping *non-Wikimedians*
submit media via OTRS. It is hoped that being able to refer people to the
video, in whole or in part (to the introduction plus a specific scenario,
perhaps), would save at least some of the *very common* back-and-forth
correspondence many OTRS agents have to conduct with non-Wikimedian
contributors struggling to understand copyright and Commons norms.

The video is designed to be easy to translate and localize, with no speech,
and a lot of interstitials, which should facilitate preparing localized
versions of the video(s).

The page describing the video, including links to the various versions, the
script, and even B-roll material, is here:


*https://meta.wikimedia.org/wiki/Video_tutorial_on_how_to_submit_media_to_Wikimedia_Commons_using_OTRS
<https://meta.wikimedia.org/wiki/Video_tutorial_on_how_to_submit_media_to_Wikimedia_Commons_using_OTRS>*

I request your help in three ways:

1. Spread the news in your communities, and ensure your fellow volunteers
are aware of the availability of this resource.

2. Translate the video (the page itself is much less important) into your
language, if not English.

3. Provide feedback on the video, or on your use of it, ideally on-wiki, in
the talk page of the page linked above.

Thanks,

   A.

[1] https://meta.wikimedia.org/wiki/Community_Capacity_Development
[2] https://meta.wikimedia.org/wiki/User:Asaf_(WMF)
[3] https://meta.wikimedia.org/wiki/User:VGrigas_(WMF)

--
    Asaf Bartov
    Community Development
    Wikimedia Foundation <http://www.wikimediafoundation.org>

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sum of all knowledge. Help us make it a reality!
https://donate.wikimedia.org
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